Walmeric Soluciones in Madrid have launched a new C2T (click to talk) hosted service for companies wishing to add voice to their e-commerce web sites and shopping portals. They chose Corraleta technology for reliability, quality and ease of use.

Corraleta, developed by Mexuar Communications, is a platform independent application built around the Asterisk open source telephony engine and running on the Java Virtual Machine. Using a standard web browser and broadband connection, users dial the softphone and make a 'live' call in less than 10 seconds. The call is initiated and carried through VoIP and can break out to standard PBX servers.

The system is highly secure: there is no software to install, thereby avoiding viruses; no ports are opened which could lead to firewall issues; and no routing takes place via unknown PCs or servers. Correlata uses IAX protocol, resulting in a tiny footprint of only 125kb for click-to-talk applications, and with easy NAT router and firewall transition. It also uses less bandwidth than Sip.

Walmeric supply their C2T solution within 10 minutes of the client paying for the service online. The client is supplied a softphone in the form of a customised 'Call Us' button and the dial plan is routed through Wamerics call service. The client can then deploy the'Call Us’ button on their shopping site or web portal.

Mexuar’s Managing Director, Ian McDermott, commented:
"Corraleta uses Java technology and, by developing a softphone application, it's a powerful tool in bridging the internet and telecommunications. Walmerics solution enables the customer to easily add a C2T solution on the web site taking minutes to deploy rather than days. In today’s competitive market it’s an extremely effective solution"